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Microsoft files (OneDrive and SharePoint)

In brief

With Microsoft files, your assistant finds and reads your documents in OneDrive and in the company's SharePoint libraries. Depending on the rights given, it can also upload a file, create a folder or share a document with the colleagues on the case.

Two steps:

  1. A Mitogen workspace admin opens Microsoft files, on the company's Microsoft organization, and chooses the useful spaces: OneDrive and SharePoint libraries.
  2. Each person connects their work Microsoft account, in Connections.

Key points:

Before you start

What you needWhyHow to check
Microsoft 365 with OneDrive or SharePointThese are the spaces Mitogen opens.See What is OneDrive for work or school? ↗ and What is SharePoint? ↗.
The address of the useful SharePoint sitesYou paste it to open a library.Open the site in your browser and copy the address, like https://your-company.sharepoint.com/sites/Projects.
The first time: an administrator of your Microsoft organizationThe agreement for the whole organization can only be given by an administrator who has that power.See who can give this agreement ↗ and the admin roles ↗.
You are an admin or the owner of the Mitogen workspaceOnly they can open a tool for the team.You can open Modules.

Are you a team member? Go straight to Connect my account.

Open Microsoft files for the team

  1. Open Modules: https://mitogen.ai/console/modules.
  2. On the Microsoft files card, click Open. A short introduction appears: “Microsoft files, in Mitogen”.
  3. Click Open files. The window takes the title Link Microsoft files. The steps: Organization · Agreement · Spaces · Access. The Agreement step only appears when needed, for a new organization. If the workspace does not know any organization yet, the window starts directly with Agreement.

There is no Name step: OneDrive is named automatically (see Spaces).

Not ready yet? Later closes the window without creating anything.

The Help ↗ link at the bottom of the window opens the section of this page for the step on screen. If you close before the end, the card shows To finish and Resume takes you back where you were.

Step · Organization

Choose your organization: no new agreement is needed. Otherwise, Another organization.

An administrator of your Microsoft organization authorizes Mitogen, once for the workspace. The screen says so: “A Microsoft 365 administrator gives the agreement once. It also covers Outlook and Teams.”

  1. Field Organization name (optional), example “E.g. Smith Workshop”.
  2. Open Microsoft: a Microsoft tab opens.
  3. Sign in with the account of an administrator of your Microsoft organization who can give an agreement for the whole organization.
  4. Read the permissions requested, then accept them.
  5. Come back to Mitogen: I finished. Closed the tab too early? Reopen Microsoft.

What Mitogen asks for files: delegated permissions only. Mitogen acts on behalf of the signed-in person: read and write the files they can access, and read SharePoint sites. Never global access to all the organization's files.

The possible messages are explained on the Outlook page. They are the same.

Step · Spaces

Here you choose where the assistant can work. The screen asks “Which files to open?”.

OneDrive row

One OneDrive binding is enough for the whole team: each person finds their own OneDrive there once their account is connected. If OneDrive is already bound, the row shows OneDrive already bound as soon as the step opens.

SharePoint library block

  1. “Sign in to Microsoft, then paste the SharePoint site or library address.” Click Sign in to Microsoft ↗ and sign in with your work account. This sign-in is only used to find the libraries.
  2. In the SharePoint address field, paste the site address, for example https://your-company.sharepoint.com/sites/Projects.
  3. Click Add. If the site has several libraries: “Several libraries found. Choose which one to link.” Choose the right card.

Repeat for each useful library. The Already open list shows what is ready. Ten bindings at most: beyond that, “You already have ten bindings. Remove one before adding another.” You can rename each space later on its sheet (Name field).

Continue becomes active as soon as a space is bound, OneDrive or a library, and leads to the Access step. While nothing is bound: “Bind at least OneDrive or a library to continue.”

Step · Access

Here you choose who can use Microsoft files, and what the assistant may do there for each person. This screen is the same for every tool.

On screen: the line “Give access”.

What you do

  1. In each block, check the people who need it.
  2. For each person, turn on the rights they need. What each right allows in Microsoft files: see Rights.
  3. You can uncheck You as soon as someone else is checked in the same block.
  4. Click Give access.

While a block has nobody, Give access stays greyed out and a line below it reads “Add at least one person to Projects.”

Next

The screen confirms “The team can now use Microsoft files.”, then “2 people will receive an email.” If there is only one: “1 person will receive an email.”. Click Done.

If the email could not be sent, the screen shows “Access is saved. The message was not sent. Copy the Connections link.” Copy the link offered and send it to your colleagues yourself.

If you click Later, everything so far is saved, but nobody has access. The card shows To finish with the line “Access to grant”. Resume brings you back to this step.

You can change rights at any time afterwards, in Team › Connection rights (see Rights).

Connect my account

  1. Open Connections: https://mitogen.ai/console/connections.
  2. Under Microsoft files, each space opened for you appears: OneDrive, and each library.
  3. On each one, click Connect my account on Projects and sign in with your work address.

One connection per space: if you have access to OneDrive and two libraries, you make three connections. They count toward your connection limit (“4 of 16 connections”).

Your account must belong to the linked organization. The assistant only sees what you already see in OneDrive or SharePoint.

Rights

Rights are set per person and per binding (so per space).

Common rules

Here, Send is of no use: Mitogen does not send files through Microsoft. To share a document, the Modify right is what counts. If you turn on Send, any send request will be refused.

RightWhat it allowsWhat it does not allow
ReadSearch, browse and read files and folders.Change anything.
CreateCreate a subfolder. Upload a file to a folder (250 MB at most).Create an empty document from scratch.
ModifyReplace, rename or move a file. Share a file or folder with the members of the Mitogen case, if they are in the same Microsoft organization.Share outside the organization. Rename or move a folder. Comment.
DeleteRemove a file.Delete a folder.
SendNothing for this tool.

Where to set rights: at the Access step when you open the tool, then at any time in Team › Connection rights.

If something blocks

What you seeMost likely causeWhat to do
“Paste the SharePoint site or library address.”The SharePoint address field is empty, or the address is not a SharePoint site.Copy the site address from your browser.
“Microsoft library sign-in did not complete.”The search sign-in was closed.Click Sign in to Microsoft again.
No library foundThe address does not point to a site, or your account has no access to it.Check the address and your rights on the site.
The button shows OneDrive already boundOneDrive is already bound.Nothing to do: one OneDrive binding serves the whole team. Add a library if needed.
“Bind at least OneDrive or a library to continue.”No space bound.Click Bind OneDrive, or add a library.
“You already have ten bindings. Remove one before adding another.”Limit reached.Remove a binding you no longer need.
Personal Microsoft account refusedOnly work accounts are accepted.Use your work address.
The assistant cannot share with a clientSharing outside the organization is not possible.Share it yourself from OneDrive or SharePoint.

Remove access

  1. A person: Connections › Revoke this account, on each space.
  2. An admin, for one person: the space's sheet › Access section › remove the person. Their connections on this space are revoked.
  3. An admin, for one space: the space's sheet › Remove binding.
  4. On the Microsoft side: see Outlook › Remove access. The agreement is shared by Outlook, Teams and Microsoft files.

Files stay at Microsoft. Nothing is deleted when you remove access.

Official docs

TopicLink
OneDrive for work or schoolWhat is OneDrive? ↗
SharePointWhat is SharePoint? ↗
Give the agreement for the organizationGrant admin consent ↗
Admin rolesAbout admin roles ↗
Review and remove permissionsManage application permissions ↗

FAQ

Do I need to open each colleague's OneDrive?

No. One OneDrive binding is enough. Each person finds their own OneDrive there by connecting their account.

Does the assistant see all the company's files?

No. Only the open spaces, and only what the signed-in person can already see.

Can the assistant delete a folder?

No. It can only remove a file, with the Delete right.

Why several connections?

Each space (OneDrive, each library) has its own connection. You stay in control, space by space.