# Capture and open

You are reading an email in Outlook, or you have a record open in your browser, and you want to keep it in a case or talk to your assistant about it right away. That is what Capture is for: it puts the item in front of you into a case, or opens your assistant straight on that case.

Capture works the same way in your browser and in Outlook. The console is only used to install it, once. The work then carries on in the assistant, as explained in [Work in a case](/en/work).

## Install Capture

In the console, click your name, then **My account**. You'll find two versions:

- **Chromium capture**, for the browser. Click **Download extension**, then add that file to Chrome or Edge. In Firefox it is the same Capture, with the same windows, once the add-on is in the browser.
- **Outlook capture**. Click **Download manifest**, then add it in Outlook using the option to add from a file.

The first time you open Capture, click **Connect** and allow Mitogen in the tab that opens. You can then close that tab.

Capture uses your connections. If you are missing an account on the tool (your Outlook mailbox, for example), link it first in [Your connections](/en/connections).

## Put an item into a case

Open the item itself (the email, the record), not just the list it sits in. Then open Capture.

1. If Capture asks you to open an item, you are still on a list. If it says there is nothing to capture, this page is not an item it knows how to recognize.
2. When it is ready, choose:
   - **New Case**, to open a new case that starts with this item;
   - or **Add**, to put it into an existing case you are allowed to change. Search helps when the list is long.
3. If several of your accounts could match, choose the connection to use.
4. Done: the item is in the case. If it was already there, Capture tells you.

**If you have several workspaces**, the workspace name is shown in the window under **Workspace**. Check it is the right one before you add the item: it is the same as the one your connections are in.

## Open the assistant on a case

When the item is already in one or more cases, Capture lists them under **In these Cases**.

1. On the case you want, click **Open in**.
2. Choose Grok, Claude or ChatGPT. The assistant opens directly on that case.

Next time, the button offers the same assistant; you can always pick another. The default assistant can also be set in [My account](/en/account), under **Open first**.

If the item is not in any case yet, put it into one first. Then all that's left is to talk to the assistant in the conversation.

## What next?

- To keep working on the case in your assistant, see [Work in a case](/en/work).
- To repeat the same steps on other cases, see [Play a recipe](/en/recipes).